Shipping costs are calculated based on the cumulative weight of the entire order. Order processing starts from the day of payment receipt against the order placed. The shipment /delivery time is an approximate time mentioned by us. We shall not be liable for any delay / non-delivery of purchased goods by flood, fire, wars, and acts of God.
In the event that a non-delivery occurs on account of a mistake by the customer (i.e. wrong name, address or contact number) any extra cost towards re-delivery shall be claimed from the customer placing the order.
For retail orders, you have maximum of 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.